Attain Outdoor Community CIC - Booking Terms & Conditions

All participants must complete Attain Outdoor Community 'Medical & Consent' form no less than 72hrs prior to start of an event/course. 

The 'Medical & Consent', form relating to your chosen booking, will be sent out to you via email prior to your chosen booking event date.  

Please read through our Booking Terms & Conditions which we believe are clear and work in a manner to be considerate and fair to both you, as our valued client, and us, a small independent company with a passion of being able to work with its clients on a personal level. 

By proceeding with booking a Attain Outdoor Community CIC course or adventure in the UK or abroad, via our website (www.attainoutdoorcommunity.com), by contacting us directly, by social media platforms, or by any other means, you agree to the following Terms & Conditions as outlined below. 

Deposits 

All deposits are non-refundable and non transferable. 

Bookings made at least 16 weeks in advance of course start date are eligible for a 14 day cooling-off period in which, with cancellation in writing or by email received by Attain Outdoor Community CIC within 14 days of booking, will be entitled for a full refund. This condition applies to bookings made by payment in full or by deposit.

A deposit or full payment is required to secure a booking.

Balance of Payments

The balance of remaining course fee should reach Attain Outdoor Community CIC no less than 42 days/6 weeks prior to stated date of UK Courses and Adventures and 70 days/10 weeks prior to stated date of International Expeditions and Adventures. Non-payment of balance prior to relevant due date may result in cancellation of your booking and loss of deposit paid. In such cases, Attain Outdoor Community CIC reserves the right to re-sell your course/expedition space without making refund of deposit paid. 

Cancellations

Notification of all cancellations must be in writing or by email.

In the case of cancellation of your booking the deposit amount shall be forfeited.

Refund of your booking fee shall only be made (less deposit) where notification of cancellation has been received no less than 42 days/6 weeks prior to your chosen UK Course or Adventure and/or 70 days/10 weeks prior to your chosen International Expedition or Adventure start date. 

Should you cancel your booking or full payment is not made no less than 42 days/6 weeks prior to your chosen UK Course or Adventure and/or 70 days/10 weeks prior to your chosen International Expedition or Adventure date, then Attain Outdoor Community reserves the right to only reimburse the cost of your booking (less deposit) if successfully reselling your chosen course/adventure/ expedition place. 

In the case of a necessary client cancellation we will always try our upmost to resell that position to enable refund of course/expedition cost (less deposit).

Cancellation by Us

In the extremely unlikely event of cancellation on the part of Outdoor Community CIC caused by ‘force majeure’ (examples of which are but not limited to War, Riots, Civil Disturbances, Terrorist Activity or Consequences, Natural Disasters, Fire, Health Risks, Industrial Disputes, Actual or Potential Severe Weather Conditions and any other similar events beyond our control) participants will be notified by telephone, in writing or by e-mail as soon as practicable and the following options offered: 

1. an alternative course on the same date. 

2. an alternative date for the same course. 

3. an alternative date for an alternative course equal to original monies paid.In the case of cancellation by Attain Outdoor Community CIC for any other reason than those stated above (or due to non payment of fee) a full refund or alternative booking shall be available.

Insurance

You should hold relevant insurance for your course to cover all eventualities such as; all cancellations, medical expenses, travel delays, search & rescue, equipment loss or theft and evacuation costs.Providing proof of holding appropriate insurance relevant to destination & activity is a condition prior to embarking on all overseas treks & expeditions. Attain Outdoor Community CIC reserves the right to exclude any person not holding appropriate insurance from any overseas trek/expedition without obligation of trek/expedition cost refund. 

Attain Outdoor Community recommends; 

• BMC Travel Insurance 

Group Bookings

Bespoke quotes and booking forms for group activities will be issued to the lead contact. The booking is only confirmed once this has been completed. 

Lead contact is responsible for ensuring all participants complete individual booking and medical consent forms. 

Participation Policy 

The undertaking of an adventurous activity must also by definition be the undertaking of an activity that holds an element of risk to the participants, if it was possible to eliminate all risk from an activity then the given activity would cease to, any longer, be adventurous.

The Adventurous environments in which we operate are, deservedly so, regarded as hazardous areas which hold an element of risk of injury or, in the extreme, death. 

By choosing to take part in an adventurous activity or spend extended periods of time immersed within these environments all participants must also consider the associated risk and accept responsibility for their own participation.

Attain Outdoor Community CIC fully supports the belief & credible medical evidence as to the benefits that can easily be gained to increase both physical & mental well being through simply spending quality time surrounded by the mountain & upland environments. 

As such the Attain Outdoor Community CIC, whilst respecting the associated risks, feel the positives that will be gained far outweigh the negatives which are a consideration. 

Participant Responsibilities

The participant/customer should as far is reasonably practicable take responsibility for ensuring - 

1. The activity, course, expedition offered suits the participants expectations, capabilities and needs. 

2. That any distress or concern during, or resulting from, the activity is drawn to the immediate attention of the leader in charge 

3. That participants’ actions conform to any safety guidance given during the process of leadership, instruction or supervision at any time during an activity,course or expedition. 

4. In the event of a participants disregard of safety instruction, or whose actions are judged to risk their own/or others safety and wellbeing they may be required to leave the activity, course or expedition. 

5. That they are aware of the recognised risks and hazards associated with the activity, course or expedition and are prepared to accept them. 

6. That the equipment and clothing used are suitable for the activity and worn as directed and that due regard is given to care of the environment and other users.

The BMC acts on behalf of walkers, climbers and mountaineers in the UK and offers the following participation statement that we ask you to agree to:"The BMC recognises that climbing, hill walking and mountaineering are activities with a danger of personal injury or death. Participants in these activities should be aware of and accept these risks and be responsible for their own actions and involvement."

Please view our Health & Safety policy.